Miludent dental office receives more calls than ever

Thanks to a free tool from Surfer Local, we found out what our practice's current visibility looks like. In our city, in the counties that mattered to us, we were in 3rd or 4th position, surprising us pleasantly.

However, this position translated little into calls to the company and appointments, so we decided to get to work knowing how much a well-optimized Google business profile can do in our industry. With the Surfer Local app, we knew what steps we needed to take to achieve our goal: you improve the visibility of our business profile on Google and increase inquiries and appointments. We learned how important it is to choose the correct categories - we intuitively changed the ones we added to the ones the tool prompted us to. And it was a good step!

Surfer Local also made us realize how important it is to publish regular Google profile posts and inform customers about current issues, new services, or promotions. With the ability to schedule posts directly in the tool and publish them on a date of our choosing, we usually sit down once and plan several posts. 

‍Statistics have also proven to be very useful. Thanks to them, we can see precisely how essential metrics increase at a specific time and after our actions. It helps us a lot to determine what works best. In Statistics, we can see, for example, how many calls were made to our office from the number given in our Google profile, how many people mapped the route in the app, and how many messages we received. That is very helpful!

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